His order was cancelled on the same day. A pending charge is a temporary hold that is placed by your bank to ensure funds are available when your order processes. If the guest prefers to pay with a different card or payment method, the pre authorization is cancelled and the funds on hold will be released within a few days. Today (9.29) we receive a phone call from him asking us for a refund. it's still there (Pending), and so far no cancellation issues like others mentioned. You can call Gamestop at (800) 883-8895 toll free number, write an email, fill out a contact form on their website www.gamestop.com, or write a letter to Gamestop.com, 625 Westport Parkway, Grapevine, Texas, 76051, United States. This pending charge will be removed when your bank releases the hold on your funds. We assured him, very politely, that his card was never charged since the order was cancelled before any shipping. I ordered from Gamestop using PayPal on 1/13, and on 2/25 Gamestop put through an authorization for the full amount of the charge. Any related authorization hold on your credit or debit card account will be released in accordance with your financial institution holds policy. He says he is looking at the charges as … By placing a hold on extra funds, hotel managers can rest assured that a guest cannot leave without paying. I called several times after black friday after a store pickup was cancelled and I finally got someone to do this. When a guest checks out of your hotel, the hold is converted into a charge. GameStop Pre-Order Cancellations Explained. They are what drive us to go beyond executing against our business strategies, to safeguard the hopes and dreams of more than 40,000 GameStop family members worldwide, and those of our Please note you have not been charged for this order. Best Regards, Adam GameStop … I'm expecting to see it charge either tomorrow or Thursday depending on when it … Contact Gamestop customer service. I'm dealing with the exact same thing but when I contacted support, they told me this: "If your order was placed with a GameStop trade card, please note that any related authorization hold should fall off within 1-3 business days." Customer placed an order on Sunday Morning 9.25. It's the only way I got my credit back for my cancelled order. He sent a request to cancel it since he had purchased the wrong size. Redirecting to /articles/where-to-buy-a-ps5-january-2021-restock-updates-for-target-best-buy-walmart-and-more/1100-6475811/. must hold ourselves and each other accountable to the principles of honesty, integrity, and respect. If you re-attempt the payment successfully, the pending charge from the first attempt may appear to be a "double charge." ask them to remove the "Outstanding Pre-authorization Hold" on your Trade Card. 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